FTC Compliance
Last updated: November 15, 2026
60-day money-back guarantee on every service. The full terms of our guarantee are stated plainly on our Refund Policy page, with no hidden conditions.
Cutroom is committed to honest, transparent marketing and follows the guidance of the U.S. Federal Trade Commission (FTC). This page explains how we apply those rules to our website, pricing, guarantee and communications.
1. Truthful advertising
Everything we say about our services is meant to be truthful, not misleading, and supported by what we actually deliver. Each package lists its exact scope — video length, features, number of revisions and delivery time — so you know what you're buying before you pay.
2. Clear, all-in pricing
- The price shown for each package is the total price for that service. We don't add mandatory fees at checkout.
- Optional add-ons are listed with their prices on the pricing page and charged only with your approval.
- Savings claims ("Save 26%", "Save 30%") compare a bundle to buying the same packages individually at the prices we currently offer on this website. We don't use inflated or fictitious "original" prices, in line with the FTC Guides Against Deceptive Pricing (16 CFR Part 233).
3. Our money-back guarantee
The FTC expects guarantees to clearly disclose their terms and to be honored as promised. Ours is simple:
- It applies to every service and every add-on we sell.
- It lasts 60 days from the date of purchase.
- It refunds 100% of the amount paid, to the original payment method.
- No reason is required, and using revisions first is not a condition.
- The only consequence of a refund is that the usage rights to the refunded edit end, as explained in the Refund Policy.
4. Reviews and testimonials
We follow the FTC's Trade Regulation Rule on the Use of Consumer Reviews and Testimonials (16 CFR Part 465). That means:
- We never write, buy or publish fake reviews or testimonials, including AI-generated ones.
- We never offer payment, discounts or free work in exchange for positive reviews.
- We never suppress, hide or remove honest negative reviews.
- Any testimonial we publish comes from a real client, reflects their honest experience, and is shown with their permission.
5. Endorsements and material connections
In line with the FTC Guides Concerning the Use of Endorsements and Testimonials in Advertising (16 CFR Part 255), we clearly disclose any material connection — such as a payment, free service, family or business relationship, or affiliate commission — between Cutroom and anyone who recommends us. If our website or emails contain affiliate links to tools or services, they are labeled as such.
6. No subscriptions or automatic renewals
All of our packages, including the Creator Pack, are one-time purchases. We do not use negative-option billing, free trials that convert to paid plans, or automatic renewals. We never charge your payment method without a new order that you authorize, consistent with the Restore Online Shoppers' Confidence Act (ROSCA).
7. Results and performance claims
We do not promise or imply that our edits will produce a specific number of views, followers, sales or income. Any examples of past work are not typical results. Outcomes depend on factors outside our control, as described in our Disclaimer.
8. Email communications
We only send marketing emails if you've opted in, and every marketing email includes a working unsubscribe link and our business address, as required by the CAN-SPAM Act. Order and support emails are sent only as needed to deliver your service.
9. Your information and footage
We use the information and files you send us only to deliver your order and support you. We don't sell your personal data, and we don't use your footage in our portfolio or marketing without your written permission.
10. Questions or concerns
If you believe anything on our website is unclear or inaccurate, please tell us at cutroomagency@gmail.com and we'll review it promptly. You can also report concerns about any business directly to the FTC at reportfraud.ftc.gov.
Contact
Email: cutroomagency@gmail.com